Higher plans give you more AI replies, more agents, your own branding and more hands-on support. Nothing is locked away. Start with the capacity you need and move up when your assistant gets busy.
One business running a live assistant on its website.
$15.08/ month
$180.99 billed once a year$18.99/mo Save $46.89 a year
Busy websites and small agencies handling real support and lead volume.
$55.08/ month
$660.99 billed once a year$69.99/mo Save $178.89 a year
Agencies and multi-brand teams running many assistants.
$158.42/ month
$1,900.99 billed once a year$199.99/mo Save $498.89 a year
Plans differ only in capacity, branding and support. You never have to upgrade to unlock a feature.
Paying yearly charges 12 months up front at the lower rate. Your reply allowance still refills every month either way.
| Plan | 12 months, paid monthly | 12 months, paid yearly | You save |
|---|---|---|---|
| Starter | $227.88 ($18.99 × 12) | $180.99 (one payment) | $46.89 (20%) |
| Growth | $839.88 ($69.99 × 12) | $660.99 (one payment) | $178.89 (21%) |
| Scale | $2,399.88 ($199.99 × 12) | $1,900.99 (one payment) | $498.89 (20%) |
The top rows are what changes as you move up. Everything below them is the same on every plan.
| Plan | Starter | Growth | Scale |
|---|---|---|---|
| Price, paid monthly | $18.99 / month | $69.99 / month | $199.99 / month |
| Price, paid yearly | $180.99 a year ($15.08 / month) | $660.99 a year ($55.08 / month) | $1,900.99 a year ($158.42 / month) |
| You save by paying yearly | $46.89 a year | $178.89 a year | $498.89 a year |
| AI replies | 500 every month | 2,500 every month | 10,000 every month |
| Agents | 5 | 10 | 25 |
| Remove “Powered by CenterChat” | Included | Included | Included |
| Priority support | Not included | Included | Included |
| Guided setup and launch review | Not included | Not included | Included |
| Same on every plan | |||
| Knowledge from your website, documents and FAQs | Included | Included | Included |
| Website chat widget in your brand colours | Included | Included | Included |
| Actions: bookings, order lookups and API calls | Included | Included | Included |
| Lead capture and custom forms | Included | Included | Included |
| Voice avatar that talks with visitors | Included | Included | Included |
| Live inbox with human takeover | Included | Included | Included |
| Test studio and improvement suggestions | Included | Included | Included |
| Conversation and outcome analytics | Included | Included | Included |
| Choice of OpenAI or Gemini models | Included | Included | Included |
| You choose how long conversations are kept | Included | Included | Included |
One completed assistant response counts as one AI reply. Messages sent by visitors, failed provider requests, and replies written by your team in the inbox do not count.
You pay for 12 months up front at a lower rate. Starter, for example, is $180.99 a year instead of $227.88 when paid monthly. Your reply allowance still refills every month.
Every plan has every feature. Higher plans give you more AI replies each month, more agents, the option to remove CenterChat branding, and faster, more hands-on support.
Yes. Your agents, knowledge and conversations stay in place when you move between plans. Subscribers manage billing from the Usage & plan page in their workspace.
No. Monthly allowances refill at the start of each period and unused replies do not carry over.
Yes. The allowance covers the supported OpenAI and Gemini models you can pick in CenterChat. You do not need your own API key.
The agent stops generating AI replies, asks the visitor for their email, and saves them as a lead so your team can follow up. Nothing is charged automatically.
No. A lifetime plan includes its stated monthly allowance for the life of the CenterChat product, subject to fair use. That keeps the offer sustainable.
Pick a plan, set up your first agent in a few guided steps, and cancel any time from your billing page.
